FAQs

Find quick answers to common questions about our catering services, menus, and event planning.

Helpful Info for Stress-Free Event Planning

Planning an event can feel overwhelming, but we’re here to make it easy. Whether you’re curious about our menu options, service styles, dietary accommodations, or booking process, you’ll find clear answers to the most common questions right here. Our goal is to simplify every step so you can focus on enjoying your event. Still have questions? Our friendly team is always just a message away to help with anything you need.

General Catering

How far in advance should I book?

For a quick delivery, 2 days notice is usually all we need. For larger functions requiring staff, the more notice the better! Generally, we ask for 2-4 weeks of planning time.

Do you offer tastings?

Yes! Tastings are available for large events. For smaller events, we may be able to accommodate a tasting to-go. Discuss fees and specifics with your event planner.

Is there a minimum order size?

Minimums may vary by service type and location. Please contact us for details.

Do you provide custom menus?

We can create custom wedding menus from traditional plated dinners, to fun interactive stations to match your vision and personalize your experience.

Wedding

Do you cater outdoor weddings?

Yes, we cater weddings at indoor and outdoor venues across Chicagoland.

Can we create a custom wedding menu?

We can create custom wedding menus from traditional plated dinners, to fun interactive stations to match your vision and personalize your experience.

Do you offer bar service for weddings?

Yes, full-service bar and beverage packages are available.

Is staff included in wedding catering?

We offer exceptional staff to help make your wedding day perfect. Talk to your event planner for staffing recommendations for your wedding.

Corporate Events

Can you cater daily office lunches?

Yes, we offer custom buffets and boxed lunches to meet the needs of your team.

Can you accommodate last-minute meetings?

We’ll do our best! Contact us to check availability.

Are delivery and setup included?

We offer standard delivery as well as setup services. Talk to your event planner about VIP delivery services.

Delivery Catering

Is there a delivery fee?

Yes, fees vary by location. We’ll confirm at booking.

Do you provide utensils and napkins?

We offer different options of disposable dishware and utensils. Your event planner can discuss this with you at booking.

Can we schedule recurring drop-offs?

Absolutely! We can coordinate regular deliveries for your needs.

Do you deliver hot and cold foods?

Yes, both are available and delivered ready to serve.

Picnic

Do you offer picnic packages?

Yes, we have themed menus and all-inclusive picnic options.

Can you provide staff for large picnics?

Absolutely. We staff events of all sizes.

Do you bring grills or cook onsite?

Yes, live grilling is offered alongside our professional grill chefs.

Holiday and Seasonal Catering

Do you offer holiday-specific menus?

Yes, we create seasonal menus for all major holidays.

How early should I book holiday catering?

Holiday slots fill quickly-book at least a month in advance.

Are festive decorations included?

We offer holiday-themed presentation upon request for staffed events.

Bar and Beverage Service

Do you provide bartenders?

Yes, our licensed bartenders are available for any event.

Can we customize our drink menu?

Definitely! Signature cocktails and custom menus are welcome.

Do you provide alcohol?

Yes, we offer full-service bar packages.

Is a liquor license required?

We’ll help coordinate any necessary licensing or permits.

Social Event

What types of events do you cater?

Birthdays, anniversaries, showers, and more—no event is too small.

Can we mix menu styles?

Yes, we can combine options to suit your celebration.

Do you decorate tables or buffets?

We offer stylish, event-appropriate food presentation.

Are themed events welcome?

Absolutely! We love catering creative and custom-themed celebrations.

Staffing

Do you provide Servers, Bartenders, Chefs, and Event Captains?

Yes, we offer a full roster of friendly staff to help execute a flawless event.

How many staff members do I need for my event?

Your event planner can discuss staffing needs based on your guest count and the complexity of your menu.

Do your bartenders have Basset Certifications?

Yes!

Do your staff help with Set-up and Clean-up?

Yes, our staff will leave your space looking as good as it did when they arrived!

Is gratuity included in my catering fee and if not, how much should I tip?

We generally do not include gratuity as part of your invoice. Please discuss gratuity for your event with your planner.

Can I request specific staff members?

We always do our best to accommodate these requests.

Do you offer staffing by itself (without food, beverages, etc.)?

No, we do not. Staff is available only for fully catered events.

Rentals

Do you offer tables and chairs?

Yes, we coordinate rentals for tables, chairs, linens, and more.

Can you handle all rental logistics?

Absolutely! We manage delivery, setup, and pickup.

Are table settings included?

We can provide plates, glassware, and flatware as needed. Consult your event planner for additional pricing.

Do you offer tents or heaters?

Yes, outdoor event equipment is available upon request for an additional cost.

Dietary Restriction and Allergies

Do you offer gluten-free options?

Yes, we offer gluten-free, vegan, and other specialty menus.

Can you accommodate nut allergies?

Yes, we take allergen safety seriously and label all items. Please note that we do not have nut free facilities.

Are there vegetarian choices?

Absolutely. We offer delicious vegetarian and plant-based meals.

Is cross-contamination a concern?

All of our culinary staff receive food handlers and allergen training. We take every precaution to prevent cross-contamination.